福特公司顾客特殊要求Nov2015FordspecTS_Nov2015.docx

1、Ford Motor CompanyCustomer-Specific Requirements福特汽车公司顾客特殊要求 For ISO/TS 16949:2009 Effective 1StNovember 2015 2015年11月1号生效1 August 2015The information contained herein is FORD PROPRIETARY as defined in Fords Global Information Standard II. Reproduction of this document, disclosure of the information

2、, and use for any purpose other than the conduct of business with Ford is expressly prohibited SUMMARY OF ISO/TS 16949 SECTIONS 1 through 8 WITH CUSTOMER-SPECIFIC CONTENT ISO/TS 16949从第一到第八章节顾客特殊要求总述1 Scope 范围. 31.1 General总则. 31.2 Application应用. 32 Normative References引用标准 . 43 Terms and Definition

3、s术语和定义 . 74 Quality management system质量管理体系 . 124.2.3 Control of documents 文件控制. 124.2.3.1 Engineering Specifications工程规范. 134.2.4.1 Records retention 记录保存. 135 Management responsibility管理职责 . 155.2 Customer focus .客户焦点. 155.5.2.1 Customer Representative 客户代表. 155.5.3 Internal communication 内部沟通. 16

4、5.6.1.1 Quality management system performance质量管理体系绩效.165.6.2 Review Input评审输入. 165.6.2.1 Review input Supplemental评审输入补充. 166 Resource management 资源管理. 176.1 Provision of resources 资源的提供. 176.2.2.2 Training培训. 176.3.1 Plant, Facility and Equipment Planning 工厂，工具和设备的策划. 176.3.2 Contingency Plans 应急计

5、划. 187 Product realization 产品实现. 197.1 Planning of Product Realization产品实现计划. 197.1.2 Acceptance Criteria 接收准则. 197.2.1.1 Customer-designated special characteristics 客户指定的特殊特性. 207.2.2.1 Review of requirements related to the product supplemental 产品要求的评审补充. 217.2.2.2 Organization Manufacturing Feasib

6、ility 组织的制造可能性. 217.2.3 Customer communication 客户沟通. 217.3.1.1 Multidisciplinary approach多方论证. 217.3.2.3 Special characteristics特殊特性. 247.3.3.1 Product Design Outputs Supplemental产品的设计输出补充. 247.3.4 Design and Development Review 设计和开发评审. 247.3.5 Design and Development Verification 设计和开发验证. 247.3.6.1

7、Design and development validation Supplemental 设计和开发验证补充. 257.3.6.2 Prototype Programme 样件计划. 257.3.6.3 Product Approval Process 产品批准程序. 257.4.1.1 Statutory and Regulatory Conformity 法律和法规的一致性. 267.4.1.2 Supplier Quality Management System Development 供应商质量管理体系开发. 277.4.1.3 Customer approved sources

8、客户批准的来源. 287.4.3.1 Incoming Product Conformity to Requirements进货产品对要求的符合性. 287.4.3.2 Supplier Monitoring供应商监测. 287.5.1.2 Work Instructions作业指导. 287.5.1.3 Verification of Job Set-ups 作业设定检验. 287.5.1.4 Preventive and Predictive Maintenance预防和预测性维护. 297.5.3 Identification and traceability 标识与可追溯性. 297.

9、6.1 Measurement Systems Analysis 测量系统分析. 307.6.3.2 Laboratory Requirements 实验室要求. 318 Measurement, analysis and improvement 测量，分析和改进. 328.1.1 Identification of Statistical Tools 统计工具的标识. 328.2 Monitoring and Measurement监控和测量. 338.2.1 Customer Satisfaction客户满意度. 338.2.2 Internal Audit内部审核. 348.2.2.2

10、Manufacturing Process Audit 制造过程评审. 342 August 2015The information contained herein is FORD PROPRIETARY as defined in Fords Global Information Standard II. Reproduction of this document, disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly

11、prohibited 8.2.2.5 Internal Auditor Qualifications内部评审员资格. 358.2.3.1 Monitoring and Measurement of Manufacturing Processes制造过程的监控和测量. 368.2.4 Monitoring and Measurement of Product 产品的监控和测量. 368.2.4.1 Layout Inspection and Functional Testing 全尺寸检验和功能实验 . 368.2.4.2 Appearance Items 外观项目. 368.3 Control

12、 of Nonconforming Product不合格产品控制. 368.3.4 Customer Waiver 顾客弃权. 379.0 Guidance for implementation of ISO/TS 16949 ISO/TS 16949实施指南. 391 Scope 范围1.1 General 综述This document defines certain customer-specific requirements (CSR) for organizations supplying production and/or service parts to Ford Motor C

13、ompany for Ford or Lincoln branded vehicles and Powertrains. This also applies to Joint Ventures with Ford Motor Company for Ford or Lincoln branded vehicles and Powertrains. 该文件向为福特公司提供生产件和/或维修件（生产福特或林肯品牌车辆和动力系统）的组织定义了顾客特殊要求（CSR）。该文件也适用于生产福特或林肯品牌车辆和动力系统的福特公司的合资企业。Additionally, this document is appl

14、icable to organizations supplying assemblies of production parts or materials to Ford Motor Companies and Joint Ventures with Ford Motor Company.此外，该文件同时适用于向福特及其合资公司提供生产件装配件或材料的组织。References to “Ford” in this documentshall be interpreted as applying to all of Ford Motor Company and Joint Ventures wi

15、th Ford Motor Company unless otherwise specified. 除非另有规定，该文件中福特使用的引用标准也适用于所有福特以及福特的合资公司。The English language version of this document shall be the official version for purposes of third party registration. 意图进行第三方注册时，应以该文件的英文版本为官方版本。Sanctioned translations of this document shall: 该文件的获得认可的翻译，应： Be f

16、or reference only.仅供参考 Reference the English version as the official language.将英文版本作为官方语言 Include Ford Motor Company in the copyright statement.在版权声明中注明包括福特公司Any other translations are not authorized.不授权其他任何翻译。NOTES: 注意：Service parts and materials applicability does not include aftermarket parts or

17、the organization facilities that produce them. 维修件和材料的适用范围不包括售后件或组织生产售后件的设施。Organizations should refer to CQI-16: ISO/TS 16949:2009 Guidance Manual for assistance on implementing an ISO/TS 16949-compliant quality management system (see section 9 of this document).组织应该参考CQI-16: ISO/TS 16949：2009指导手册，

18、以协助实施符合ISO/TS 16949要求的质量管理系统（见该文件第9部分）Copies of this document are available from Ford Motor Company at and International Automotive OversightBoard at http:/www.iatfglobaloversight.org/ .该文件的副本可从福特公司网站国际汽车监督审核委员会网站http:/www.iatfglobaloversight.org/获取。1.2 Application 应用This document is structured to s

19、trictly align the requirements with the applicable sections of ISO/TS 16949:2009. Several section headers are followed by the statement “No Ford Customer-Specific Requirement for this section” to verify that there is noauditable Ford-specific requirement for this section. 该文件严格按照ISO/TS 16949:2009的适用

20、部分的要求进行制定。有几部分的标题后面标有声明“该部分无福特客户特殊要求”，表示该部分内容没有可审计的福特特殊要求。The presence of this statement shall not be interpreted to mean that other commercial or technical requirements do not exist for the subject addressed in the section, or that existing commercial or technical requirements are superseded by thi

21、s statement.该文件标有此声明不应该被理解为：章节中的内容不存在其他商业或技术要求，或者商业或技术要求被该声明所取代。Tooling & Equipment suppliers to Ford Motor Company are not eligible to be registered to ISO/TS 16949.Registration to ISO 9001 is acceptable.福特的工装&设备供应商不适合进行ISO/TS 16949注册。可进行ISO 9001注册。3 August 2015The information contained herein is F

22、ORD PROPRIETARY as defined in Fords Global Information Standard II. Reproduction of this document, disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly prohibited Third-Party Registration 第三方注册To achieve Q1, Production and Service Part orga

23、nizations* supplying product to Ford shall be third-party registered to ISO/TS16949:2009 through an IATF-recognized Certification Body. The official list of IATF-recognized Certification Bodies can be found at http:/www.iatfglobaloversight.org/certBodies.aspx.为取得Q1，向福特提供产品的生产件和维修件组织应该通过一个IATF认可的认证机构

24、进行ISO/TS16949:2009的第三方注册。* Note: In this context, organization refers to a manufacturing site contracted by Ford Motor Company to supply product to a Ford Motor Company facility.注意：在该语境中，“组织”是指与福特签订合约，向福特公司工厂提供产品的制造地址。The sub-tier supplier is the manufacturing facility directly contracted by the org

25、anization to ship product to the organization in support of a Ford Motor Company contract. 次级供应商是直接与组织签订合同，向组织运送产品，以支持组织完成福特合同的制造工厂。A sub-tier supplier hired by the organization to perform services not directly related to a Ford Motor Company contract (e.g. floor cleaning or grass cutting) is not im

26、pacted in any way by the sub-tier supplier development or other sub-tier supplier requirements stated in ISO/TS 16949.由组织雇佣的提供不直接与福特公司合同相关的服务（例如，地面清洁或除草）的次级供应商，不受ISO/TS 16949中规定的次级供应商开发或其他次级供应商要求的任何影响。In this document, the terms organization and “supplier are interchangeable, both representing the c

27、ompany (or site) being registered to ISO/TS 16949.在该文件中，术语“组织”和“供应商”是可互换的，都代表获得ISO/TS 16949注册的公司（或现场）。Evidence of ISO/TS 16949 Registration Verification Organizations shall record evidence of their certification to ISO/TS 16949 in GSDB Online available through Ford Supplier Portal ISO/TS 16949注册验证资料

28、组织应该通过福特供应商入口在GSDBOnline提交他们的ISO/TS 16949认证资料。Notification of ISO/TS 16949 Registration Status Change ISO/TS 16949注册状态变更通知Organizations shall notify Ford of any change in their ISO/TS 16949 registration status via updating their certification information in GSDB Online.组织应该在GSDB Online更新他们的认证信息，以便告知

29、福特他们在ISO/TS 16949中注册状态的任何变更。Such changes include, but are not limited to: 变更包括但不仅仅限于： Initial certification.初次认证 Recertification.重新认证 Transfer of certification to a new Certification Body* 新的认证机构进行认证 Certificate withdrawal.认证结束 Certificate cancellation without replacement.认证撤销不再认证ISO/TS 16949 Registration Waiver ISO/TS 16949注册免除 Ford may, at its option, fully waive certain organizations from ISO/TS 16949 registrat